CONSUMER COMPLAINTS SETTLED

Few interesting grievances solved by ICRPC


Page 6 of success stories

 

Dhandeep Enterprises refunds money

1) Mrs Usha Pillai from Thane (Cell: 8169969016) bought IFB machine that developed defect. Dhandeep Enterprises posed as authorised service centre and cheated the consumer by changing the motor for Rs 5,265 and then intending to change the water pump for Rs 6,000. Later when the real authorized engineer visited, he informed the consumer that the defect has nothing to do with pump or motor. ICRPC helped the consumer to get refund and compensation of Rs 17,140 on 2-12-2017. 

 

Bag It Today: Refund

2) Goutam R. Karmokar (9769317636) ordered Vox 17 tablet. Defective unit was delivered. After intervetion of ICRPV the amount was refunded on 4-8-2015.

Adhiraj Constructions Pvt Ltd: Refund with compensation

3) Mr Vaibhav Sharma of Navi Mumbai (Cell: 9022133500) paid Rs 13,56,000 as advance to buy a flat from Adhiraj Constructions. The builder was neither delivering the flat nor refunding the amount. After ICRPC notice, the builder refunded Rs 13,56,000 with Rs 1,00,000 as compensation vide cheque no 0011275 dated 13-8-2015 drawn on Kotak Mahindra Bank.

 

Sushma Fine Dine Restaurants Pvt Ltd: Refund

4) Mr Mayur Palekar of Thane (Tel. No. 9987667402) had booked a hall for 18-7-2015 after paying Rs 25,000. Later the consumer found that the venue is closed and the booking was fake. Sushma Fine Dine Restaurants Pvt Ltd refunded the amount on 9-102015 when ICRPC sent a notice to them.

 

Cleartrip: Not honoured confirmed booking

5) Cleartrip had put the confirmed booking on hold for Mumbai - Jammu return trip ID 15091259218 for Mr Deeraj Dhar (Cell: 7738356478) and was not refunding the amount. The consumer received refund of Rs 4851 on 16-12-2015 after intervention by ICRPC.

YOU Broadband India Private Ltd.: Refund of excess charges

6) You Broadband was not shifting the connection to the consumer's new address despite repeated reminders. The shifting was done immediately on 16-12-2015 after ICRPC intervention for the consumer Mr Shikhar Gupta (9096324434).
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Worldwide Immigration Consultancy Services: Refund after 8 years

7) Mr Drobny Fernandes of Goa (Cell:7507189260) was cheated by Worldwide Immigration Consultancy Services, Pune by promising immigration to Canada and charged Rs 95,600 + UDS 1200. The company neither could get him immigration nor refunded the amount. Running around and waiting since 2007 the consumer could not get refund from the company till ICRPC intervened and the consumer got his refund in 2015. The company cunningly enjoyed the benefits of the consumers money for 8 years and refunded the amount without interest. Even if it was kept in bank FD it would have been doubled, but the consumer did not prefer to fight further and accepted the amount without interest.

 

Dr Najeeb Lectures: Charged US $ 99 instead of US $ 5

8) Mr Shivesh Devgan from Amritsar, India (Tel. No. +91-8427989610) received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 26-7-2020

 

Dr Najeeb Lectures: Charged US $ 199 instead of US $ 5

9) Mr Kushal Gupta from Pune, India (Tel. No. +91- 9607856260) received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 6-8-2020

 

Dr Najeeb Lectures: Charged US $ 199 instead of US $ 5

10) Mr Yash Parsana from Surat, India (Tel. No. +91-9427880438)  received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 24-12-2020

 

Dr Najeeb Lectures: Charged US $ 299 US instead of US $ 5

11) Ms Shuchi Nagori from Kolkata, India (Tel. No. +91-9830005032) received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 30-9-2020

 

Dr Najeeb Lectures: Charged US $ 299 instead of US $ 5

12) Ms Meda Bhavya Shri from Kolkata, India (Tel. No. +91-9701816539) received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 9-12-2020

 

Dr Najeeb Lectures: Charged US $ 199 instead of US $ 5

13) Mr Chin Lin Pang from Taiwan, ROC (Email: 094031@mail.hwu.edu.tw)  received refud from Dr Najeeb Lectures afterthey received a legal notice from ICRPC on 24-12-2020

 

Driftdeals: Delivered wrong JBL speakers

14) Mr Dhasaratha kumar Devadoss from Chennai (Tel. No. 9962844411) received his refund from Driftdeals.com against the delivery of JBL speakers that  different than that shown on their shopping website. ICRPC notice dated 23-11-2020 forced them to refund the money.

 

Gharwal Mandal Vikas Nigam Ltd (GMVN): Failed to refund full amount for hotel booking during pandemic

15) Garhwal Mandal Vikas Nigam Ltd, Dehradun had to refund the full amount to Mr Arun (Cell 8369936626) against the booking of accommodation at Kedarnath as he could not travel in June 2020 due to pandemic. Initially they refunded part amount after deducting 15% but the notice dated 7-1-2020 by ICRPC made them pay the balance 15% also.

 

Data Please Store: failed to deliver the charger for Apple watch

16) Mr Amod Vispute from Pune (Tel. No. 7066819938) got refund from Data Please Store for failing to deliver the Charge Bro 7 Compact Wireless Charger for Apple Watch after they received a notice from ICRPC on 24-1-2021.

 


 

 

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