International Consumer Rights Protection Council



Information on how to prepare your consumer complaint and where to file it

Click on the items below to get detailed information

How to prepare notice for  the Opposite Party

How to serve notice to the Opposite Party

Consumer complaint

Procedure for filing consumer complaint

How to prepare consumer complaint

Format of consumer complaint

Where to file consumer complaint

Time limit of filing consumer complaint

Time limit for filing an appeal in the higher court

How much is the court fee



Recourse against online shopping fraud

Recourse against misleading advertisement

Recourse against internet service provider

Recourse against mobile phone service provider

Recourse against banking institution

Recourse against non banking financial company

Recourse against recovery agents / telesales

Recourse against builder

Recourse against adulterated food

Recourse against adulterated medicine

Recourse against railways

Recourse against postal services

Recourse against co-operative housing society

Recourse against selling at price higher than MRP

Recourse against selling lesser weight than actual

Recourse against media / newspaper / publication

Recourse against school / college / institute

Recourse against harassment by corrupt public servant



Channels for action (addresses provided)

State Consumer courts in India

District Consumer courts in India

District Consumer court in Mumbai, Thane, Pune, N. Delhi

District Consumer court in Kerala

Lok Adalat

Lok Ayukta

Human Rights Commission

Controller of Legal Metrology

Banking Ombudsman

Insurance Ombudsman

Insurance Regulatory and Development Authority

Central Pollution Control Board

Company Law Board

Bureau of Indian Standard

Monopolies and Restrictive Trade Practices

Department of Provident Fund and Pension

Cyber Cell to report cyber crime

Central Vigilance Commission

Inform the press/media about defaulting companies

Websites of all government departments of India

Act, Rules and Regulations

Consumer Protection Regulations 2005

Consumer Protection (Amendment) Act 2002

Right to Information Act 2002


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International Consumer Rights Protection Council