As a member of International Consumer Rights Protection Council (ICRPC), you will enjoy the following benefits:

• One legal notice will be sent to the Opposite Party free of charge.

• Preparation of case papers at highly subsidized charges.

• Help and guidance to attend the hearings in court.

• Preparation of case papers like rejoinder, affidavit, written arguments, etc. to file during the proceedings at subsidized charges.

• Help and support to your consumer issues.

• Help to settle the matter out of court through peaceful means.

• Guidance to prepare and file complaint in other competent courts.

International Consumer Rights Protection Council is a non-profit, social service organization NGO which has not  received financial help or donation from government, company, or anyone. We manage to give fearless and excellent services to its members as we are not under anyone's obligation.

For preparation of consumer complaint papers, a very affordable amount is charged to cover actual costs and expenses..

Queries received through e-mail will be replied within 24 hrs in normal course. Anonymous letters will not be entertained. In case any information is required by surface mail, please enclose a self-addressed envelope bearing sufficient stamps, else your query will be ignored.

Identity cards are not issued to members. Identity cards are however issued to those members who prove their useful association with us, or who have proven track record of recent involvement in social services.

Application for Membership: 

Membership request may be sent by surface mail (copy by e-mail) providing the following details in a separate sheet of paper:

1) Your name and full address.

2) Your e-mail address, telephone number and date of birth.

3) Your profession, designation and name of office (if employed).

4) Details of cheque (only Mumbai/Thane accounts) OR bank draft (outstation).

5) Name and address of opposite party

Membership fee (w.e.f. 20-2-2008):

One Year: Rs. 250=00 (write your name behind the cheque)

Mode of Payment:

By crossed cheque (if drawn on  Mumbai/Thane bank accounts) OR by bank draft (if outstation) drawn in favor of "ICRPC" or "International Consumer Rights Protection Council" payable at Thane / Mumbai. You can also pay AT PAR cheque payable at Mumbai. Write your name behind the cheque.

You can make online payment if you have net-banking facility. 

Where to send documents:

First know the procedure by sending request to procedure@consumergrievance.com Then send your consumer complaint duly signed, and addressed to us, with the subscription fee.

The complaint accompanied with cheque / draft should be posted / couriered to:

If sending before 1-7-2008:

Ms. Noorjahan (Coordinator)

ICRPC

D-3/301, The Rutu Estate

Ghod Bunder Road

Thane (West) 400607

If sending after 1-7-2008:

Arun Saxena

President - ICRPC

B-9/55, Vijay Nagari

Ghod Bunder Road

P.O. Kasarvadavali

Thane (West) 400601

IMPORTANT:  

Your complaint should be addressed to us with proper supporting documents.  Without a proper complaint addressed to us and without supporting documents and membership fee, your complaint may be rejected, and no inquiries will be entertained.

In your complaint, properly refer to the attached documents where ever necessary. 

Do not send your documents in parts and installments. Send in one set, properly stapled and tied with thread, and in one envelope only.

Write your name behind the cheque. Do not staple the cheque.